General Responsibilities 主要工作職責 Identify and develop new business opportunities to achieve sales growth. 識別和開發新的商業機會以實現銷售業績增長。 Maintain and strengthen relationships with assigned existing accounts to ensure customer retention and business growth. 維持并加強與現有銷售客戶的關系，保證現有客戶的維系和保留。 Reach new and existing business sales KPIs and budget guidelines from the company. 達到公司新的和現有的業務銷售關鍵績效指標和預算目標。 Constantly update CRM (Customer Relationship Management) system (Microsoft Dynamics) 及時更新CRM（客戶關系管理）系統（Microsoft Dynamics） Detailed Responsibilities 具體工作職責 New Business Development: Research and identify new business opportunities, including new markets, growth areas, trends, customers, products and services. 新業務開發：研究和識別新的商業機會，包括新市場、增長領域、趨勢、客戶、產品和服務。 Continuously build up a strong sales pipeline using (MSD) to meet sales growth and KPIs guided from the company. 使用Microsoft Dynamics (MSD) 不斷建立強大的銷售機會并加以管理，以實現公司指導的銷售增長預期指標和各項考核指標。 Engage in cold calling and customer engagement to increase leads and potential sales contacts. 投身于電話銷售、參加同行和物流相關的展會以增加銷售機會和潛在的客戶聯系方式。 Customer Retention: Develop and implement customer retention to ensure a high level of customer satisfaction. 客戶維系和保留：開發并維系好現有客戶以確保高水平的客戶滿意度。 Act as the primary commercial point of contact for assigned accounts, addressing any issues or concerns and ensuring they receive high-quality service in close collaboration with operations internally. 作為銷售客戶的主要業務聯系人，幫助解決客戶問題或疑慮，確?？蛻艉臀覀儾僮鞑块T間能密切合作并獲得高質量客戶服務。 Business Expansion: Analyze assigned existing accounts to identify opportunities for upselling and cross-selling. 業務擴展：分析現有客戶以確定追加銷售和交叉銷售的機會。 Work closely with the product teams to tailor offerings to meet the accounts needs and capitalize on expansion opportunities. 與產品團隊密切合作，通過為客戶提供定制產品以滿足客戶需求同時擴大業務合作機會。 Collaboration and Networking: Collaborate with internal teams; including marketing, tender, products, branch and The Red Carpet Service team to align on business strategies and goals. 協作和網絡：與內部團隊協作； 包括營銷、招標、產品、分公司和紅地毯服務團隊，確立一致的業務戰略和目標。 Qualifications College graduate, major in related is preferable. 大專以上學歷，物流相關專業優先考慮。 1-3 years working experience in global forwarders, with 1 year or above sales experience. 1-3年或以上全球性貨代公司工作經驗，至少從事一年以上銷售崗位。 Knowledge of ocean and air product, both import and export. 熟知空海運費產品及進出口流程。 Familiar with MS office. 熟練掌握辦公軟件。 Good English in reading and writing. 良好的英語讀寫能力。 Building Relationships：Interacting with People; Establishing Rapport; Impressing People. 善于建立客戶關系：善于與人建立良好的，和睦的關系，并建立良好的印象。 Showing Resilience：Conveying Self-Confidence; Showing Composure; Resolving Conflict. 意志堅韌，抗壓性強：自信，冷靜，善于解決問題。 Processing Details：Meeting Timescales; Checking Things; Following Procedures. 善于處理工作細節：根據要求完成進度，核查工作，遵守流程。 Driving Success：Taking Action; Seizing Opportunities; Pursuing Goals. 成功導向：執行力強，善于抓住機會，追求成果。 Good email replying manner, which shall be timely and efficiently. 具有良好的郵件禮儀，做到及時高效的回復。 Able to deal with daily job under pressure and emergency. 具備在壓力和緊急情況下完成日常工作的能力。