Key targets:
- Successful selection and implementation of technical solutions
for Air Springs and Rubber Molded Parts to meet the customer requirements.
- Coordination of technical topics with company internal
functions (Sales, R&D, Plant, Quality, PRM) for smooth progress of
ongoing projects and activities.
- Support the segment in achieving short/long term business
objectives through technical expertise and project management skills.
Main tasks:
- Understand and clarify customer specifications and
requirements.
- Define best available technical solutions to meet the customer
needs.
- Technical interface between Customer Engineering team and
internal functions (Product Management, Product Development, Quality),
under the supervision of an experienced engineer.
- Understand customer needs, expectations, and pain points, and
share them with the relevant internal stakeholders.
- Collect and share market information related to product trends,
key competitors and potential customers.
- Support technical benchmark by understanding competitive
offerings in the region, supplying samples and placing request to R&D
for testing and analysis.
- Promote ContiTech products and technologies at marketing
events (Exhibitions, Fairs, Tech Days..)
- Support the Sales team in quotation process, risk evaluation,
feasibility checks and contract review related to technical aspects.
- Support the Quality team in the analysis of quality issues
claimed by customers.
- Support the Project Manager in the documentation and
preparation for gate reviews in the Planisware system.
- Make suggestions for cost reduction and/or quality improvement
activities and support to obtain necessary customer approval.
- On-site performance check and evaluation of products whenever
required.
Qualifications
- Graduated in Engineering
- 3 years professional experience in project management,
technical sales, application engineering or technical consulting, with
direct contact with customers.
- Project management experience, especially in international
business environment.
- Experience working in intercultural & interdisciplinary
teams
- Advanced English (Writing, Speaking, Reading)
崗位職責:
·
了解并闡明客戶的規格和要求。
·
定義最佳可用技術解決方案以滿足客戶需求。
·
在經驗豐富的工程師的監督下,客戶工程團隊與內部職能部門(產品管理、產品開發、質量)之間的技術接口。
·
了解客戶需求、期望和痛點,并與相關的內部利益相關者分享。
·
收集和分享與產品趨勢、主要競爭對手和潛在客戶相關的市場信息。
·
通過了解該地區的競爭產品,提供樣品并向研發部門提出測試和分析請求,支持技術基準。
·
在營銷活動(展覽、交易會、技術日等)中推廣 ContiTech 產品和技術。
·
在與技術方面相關的報價流程、風險評估、可行性檢查和合同審查方面為銷售團隊提供支持。
·
支持質量團隊分析客戶聲稱的質量問題。
·
在 Planisware 系統中為門審查的文檔和準備工作提供支持。
·
為降低成本和/或質量改進活動提出建議,并支持獲得必要的客戶批準。
·
在需要時對產品進行現場性能檢查和評估。
崗位要求:
? 工程專業畢業
? 3 年項目管理、技術銷售、應用工程或技術咨詢專業經驗,能直接與客戶接觸。
? 項目管理經驗,尤其是在國際商業環境中。
? 在跨文化和跨學科團隊中工作的經驗
? 高級英語(寫作、口語、閱讀)