The Business Development Manager (BDM) is responsible for promoting and selling WeFreight services within their respective market, focusing on new business opportunities with both small / medium sized enterprises (SME) and large-sized customers. The role is self-driven and profit-oriented, with the aim of consistently generating new reve-nue and gross profit to meet monthly and annual targets. Additionally, the BDM will play a key role in supporting trade lane development and coordinating with other WeFreight branches for joint sales efforts. The BDM will also work to raise awareness of WeFreight as a reputable and reliable service provider in the marketplace. Key Responsibilities: Sales and Business Development: ? Actively promote and sell WeFreight’ s services to new customers, targeting SME and large businesses across the region of operation. ? Continuously secure new business opportunities to meet and exceed monthly/annual revenue and gross profit targets. ? Generate leads, pursue potential clients, and register opportunities in the CRM system. ? Ensure customer data and sales visits are accurately recorded in the ERP-based CRM. Relationship Management: ? Maintain and develop relationships with new and existing customers by regularly visiting accounts and vali-dating service levels. ? Provide timely and professional follow-up to customer communications, enhancing value-added services. ? Negotiate with customers, ensuring adherence to company pricing guidelines while maximizing profits. Trade Lane Development: ? Support the development of strategic trade lanes by identifying key trade opportunities and increasing traffic on these lanes. ? Work with internal trade lane teams to promote WeFreight’ s offerings in specific lanes to both new and existing customers. ? Develop and execute strategies to grow market share and profitability in key trade lanes. Market Representation & Promotion: ? Represent WeFreight in the marketplace by actively promoting the brand to customers, vendors, and indus-try stakeholders. ? Raise awareness of WeFreight’ s services as a reputable and reliable provider, establishing a strong pres-ence in the market. ? Promote core trade lines and consolidation products to both existing and potential customers, with the goal of increasing profitability. Collaboration and coordination with WeFreight Branches: ? Collaborate with other WeFreight branches to align on trade lane strategies and support global opportuni-ties. ? Conduct joint sales calls with colleagues from other branches, ensuring a coordinated approach to large customers and cross-border opportunities. ? Actively share and identify business opportunities across the WeFreight network, enhancing the overall company performance. Strategic Planning & Market Analysis: ? Identify and map market opportunities, designing and implementing strategic approaches to capture new business. ? Participate in weekly/monthly sales meetings, sharing insights on market trends and customer needs. ? Gather market intelligence to help develop broader market strategies, contributing to the company's overall growth. Operational Collaboration: ? Work closely with the Operations and Customer Service departments to ensure the successful execution of customer SOPs. ? Support the operations team in delivering quality service to meet customer expectations and business objectives. Financial and Administrative Support: ? Collaborate with the receivables team to follow up on outstanding customer payments. ? Provide feedback from customers to management regarding WeFreight’ s products and services, ensuring continuous improvement. Key Performance Indicators (KPIs): ? Achievement of monthly/annual sales and gross profit targets. ? Number of new customers acquired, and new revenue streams developed. ? Growth and development of key trade lanes. ? Level of customer satisfaction and retention. ? Coordination and success in joint sales efforts with other WeFreight branches. ? Timeliness and accuracy in CRM data input and reporting. ? Conversion rate of sales visits to revenue-generating business.