Provide on-site installation, validation and commissioning of presses for wood based panels. 現場為木質板材壓機提供安裝、驗證及調試服務。
2. Perform hands-on on-site troubleshooting, service and repairs. 實地進行手動故障排除、服務及維修工作。
3. Provide high level technical support to internal/external customers on customers' location. 在客戶現場向內外部客戶提供高等級技術支持。
4. Provide on-site training to the customers. 為客戶提供現場培訓。
5. Support/develop Service technical documentation. 支持/開發服務技術文檔。
6. Create and maintain service information in the company database. 在公司數據庫中創建并維護服務信息。
7. Timely and professionally handle field service calls and issues arising from the field service visits. 及時且專業地處理現場服務呼叫及由現場服務訪問產生的問題。
8. Timely complete and submit all required paperwork. 及時完成并提交所有必需的文件。
9. Communicate with the customer to ensure satisfaction and implement any necessary corrective actions. 與客戶溝通以確保滿意,并實施任何必要的糾正措施。
10. Good communication with the headquarter. 與總部保持良好溝通。11. Other tasks assigned by the management. 完成管理層分配的其他任務。
1. Bachelor degree or above majoring in mechanical engineering - 機械工程或以上學位
Technically familiar with the press line in terms of theory and practice - 在理論和實踐方面對壓機線有技術了解
Having excellent mechanical skills - 擁有卓越的機械技能
Being able to work alone or with a team - 能夠獨立工作或與團隊合作
Being flexible, able to travel frequently and to work on site for a long period - 靈活應變,能夠頻繁出差并長期現場工作
Being self-motivated & having excellent problem-solving abilities - 自我激勵并具有出色的解決問題能力
Being able to work independently, under pressure and have strong execution - 能夠獨立工作,在壓力下工作并具有強大的執行力
Computer literate, especially MS Office - 計算機熟練,特別是MS Office
Fluent in English, reading, written and spoken - 英語流利,包括閱讀、寫作和口語
Minimum 3 years experience with hands-on service or maintenance work with press lines - 至少3年壓機線實操服務或維護工作經驗