Contract, full-time – Beijing, China
With global benefits, flexibility and an incredible work culture, we’re on a
mission to create positive change through the joy of travel.
At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries.
As an Operations Manager, you’ll oversee the end-to-end operations of our China trips, and ensure they meet the Intrepid Standards for safety, quality, and customer satisfaction. You’ll be the main point of contact between the field, the Beijing country office and Global Operations. You’ll lead and support our Tour Guides and Operations team, managing their performance while driving collaboration and growth.
As part of the Intrepid China Management Team, you’ll support the strategic direction of our Intrepid China operations. From addressing real-time trip issues to continuously improving our services, you’ll play a hands-on role in shaping the experience for thousands of travellers!
This is a full-time contract position of 2 years, where you will work in our office in Beijing, China.
Some of the experience you’ll bring with you may include:
? Extensive travel industry experience, ideally in a mid to senior operational management role.
? First-hand travel experience in the region
? Familiar with resolving emergency situations on-ground and overseeing all trip operations
? Experience as an Intrepid Group Leader or similar role in adventure travel would be highly regarded.
? Strong communication skills in both English and the local language.
What it’s like working for Intrepid:
Our people reflect the diversity of our customers & the communities we visit. Our global team is made up of 58 nationalities across 46 countries, & Intrepid recognises that diversity makes us a stronger business so we encourage applications from people of all backgrounds!
Work perks:
? Flexible work options such as work from home & work from anywhere 4 weeks a year!
? A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions
? The opportunity to give back to causes important to you, with Volunteer leave and purpose activities
? Learning & Development programs, e-learning platforms, and professional development
? Access to an Employee Assistance Program, a 24/7 counselling service for you and your family
Apply at **************************
or Contact Sunny Gu - Finance Manager,
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