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更新于 5月7日
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空運操作客服/op/cs/customer service (MJ000232)

7000-9000元·13薪
  • 上海長寧區
  • 1-3年
  • 大專
  • 全職
  • 招1人

職位描述

英語全白班空運客服貨代客服
工作職責： 1.Collect declaration documents and information from customer or the overseas to arrange import clearance correctly and on time, ensure clearance within the team under internal operation standards and SOP 從客戶或海外收集報關文件和信息，以正確和及時地安排進口清關，確保團隊清關符合內部操作sop標準 2.Give delivery instruction to CLD department, ensure customer could get the cargo as soon as possible. 向CLD部門下達發貨指令，確?？蛻裟鼙M快收到貨物。 3.Pass all clearance information and documents to the agency, timely assist them finish clearance & audit cost from agency. 3.將所有清關信息和文件傳遞給代理商，及時協助他們完成清關工作;代理審計費用。 4.Timely and proactively inform customers of the new updates of the cargo, deal with other problems raised by customers, send off tax bills and invoice to customers, in order to meet their needs and maintain great connection with customers. 4.及時主動通知客戶貨物的新更新，處理客戶提出的其他問題，將稅單和發票寄給客戶，以滿足客戶的需求，保持與客戶的良好聯系。 5.Contact with customer about the situation of payment and report to Acct department, push customer finish payment. 5.與客戶溝通付款情況并向財務部匯報，督促客戶完成付款。 崗位要求：
  • Above College degree
  • 大專及以上學歷
  • 1years working experiences in CS position, familiar with the operation process and customs process
  • 1年以上CS工作經驗，熟悉操作流程和報關流程
  • Microsoft Office skills
  • 熟練掌握辦公自動化軟件；
  • CET-4 or above, good oral and written English skills
  • CET-4及以上，良好的英語讀寫能力。

工作地點

上海長寧區長寧來福士廣場-1座8-9樓

職位發布者

張女士/HR

立即溝通
公司Logo日郵物流（中國）有限公司
日郵物流集團是一家大型跨國物流集團，橫跨47個國家和地區，近350座城市，并擁有631個網點，擁有超過2萬4千多名員工，近263萬㎡倉儲布局，為包括汽車、零售、高科技、醫療、航空和食品等多行業提供綜合物流及供應鏈解決方案。公司業務范圍涵蓋運輸（空運、海運貨代、國際多式聯運等）、倉儲、配送及合同物流解決方案服務。不同于一般運輸企業，日郵物流所提供的服務不僅僅是貨物運輸，通過深入了解所委托客戶的行業，為其提供定制化的解決方案，幫助其有效地運營整體供應鏈。其中包括供應鏈咨詢、供應商管理、IT系統支持、項目管理等，為有全球銷售需求的客戶提供全球網絡優化、集中庫存管理、集中取貨/配送服務，優化客戶的供應鏈整體效率和成本。日郵物流（中國）有限公司于2000年進入中國，總公司設在上海，在全國共投資設立了22家分公司，從北到南包括大連，青島，天津，南京，無錫，蘇州，寧波，上海，福州，廈門等，以及內陸重要城市例如成都，重慶，武漢，西安等地。企業的專業服務源于每位員工優秀的專業素質，因此公司非常注重員工的培養，通過提供團隊培訓、外部培訓、員工自我培訓計劃相結合的培訓機制，培養一專多能、自主思考的優秀員工。公司誠摯的歡迎有志者加入我們的團隊。YLCN is a leading logistics company in the world and is becoming a total solution logistics provider, entering into China market in 2000, having 1200+ employees and operating the business in 25 cities.Our company is divided into five main functions, which are business development, ocean freight forwarding, air freight forwarding, contract logistics and original cargo& vendor management, offering thorough supply-chain management services that include warehouse storage; processing, such as inspection, sorting, labeling, and repackaging; delivery to designated recipients; milk-runs; VMI(vender managed inventory); and IT-based inventory management. We also provide extensive transport services, such as overland delivery by truck or train, customs brokerage, forwarding, NVOCC(non-vessel operating common carrier) service; origin vender management service; and buyers consolidation.
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